Reviews & Comments
Kwee L 3/11/2015 3:29:49 PM
Professional and fast. Knowledgeable. Mark and his helper James done the work beautifully. Pleased with the carpet repair. I would recommend him to anyone.
Ray Styles 5/27/2014 12:54:42 AM
I want to strongly recommend Mark and his helper, who did a great job for us recently. First, they were willing to come down from Tucson to bid on the job the same day I called, even though I told them it was basically just a bedroom that needed attention (i.e., a small job). The local guys, and one other Tucson company, were not so willing. Over the phone, they quoted a narrow range of price which I found very acceptable. When we met at the house and they saw the job, they said it looked a bit more complicated, but they would stick with their price quote. THEN, when they started the work, they found more problems than they thought-- but they still did the work, AND stuck to their bid. On top of all that, they were quick, the job was done beautifully, and they totally cleaned up after themselves. They also guaranteed their work forever. Very hard working; and Mark's been in the business since 1988. Lots of other rave reviews on the web about him, and the highest (A+) BBB rating. Fast, excellent work, and very good price-- what's not to like?
Alan 2/6/2014 5:56:03 PM
I contacted Mark on a Monday to see about fixing my wrinkled carpet. He came out to asses the situation on Tuesday, and did the work on Wednesday. He did a great job. Not only did he restretch the carpet, he re-nailed the tack strip and fixed problem areas with the padding. Communication was great. He even sent me pictures of the progress while I was away. I'd definitely recommend him.
Alex Ludwig 1/29/2014 12:12:27 AM
I called Mark since I needed my carpet repaired. He promptly scheduled an appointment, gave me a few options and had my two sections repaired in a matter of an hour. He communicated with me the entire time and is extremely knowledgeable. The rate was fair and I would recommend him to anyone needing carpet work. Nice job Mark!
Mark Nichols 11/18/2013 2:39:28 PM
I recently purchased a home in Tucson. It was a foreclosure with typical issues. Mark is such a professional and handled everything as to make it effortless. Get ready to be impressed when you hire him. Great communication throughout process too. Thanks Mark!!
Sharon Rhodes 10/28/2013 5:46:09 PM
I called Mark last Saturday morning, and by Saturday afternoon he and his crew were already at my rental home in Tucson, reattaching and streching my carpet. Not only was his response time unbelievably fast, he was courteous, professional and good! I would highly recommend him to anyone. Thanks Mark!
Kristina Almada 3/26/2013 10:05:42 PM
We had a water leak in our hallway. We had to pull our VERY thick carpet up to allow it to dry. We needed to contact someone to help us lay the carpet back down-fasten. We found Mark's company on the Internet gave him a call. Mark drive to our home and gave us a quote that I'm sure was better than calling Lowes or Home Depot. I told Mark I would give him a call after discussing his offer with my Husband. A few days went by and Mark called us - which I appreciate the follow up call. He gave us a fair price drive to our home 30 mins did the repair to our carpet in 30 mins. The carpet looks GREAT! I would highly recommend Mark to anyone with any type of flooring needs. GREAT GUY great service, easy to work with. THANK YOU Mark!
Congressmen Jim Kolbe 3/1/2013 5:35:59 PM
I am writting you to tell you I am pleased with the carpet installation you just completed for me at my home. You were highly recommened by my longtime carpet cleaning service (Steve Boyd), whom I have a great deal of trust and experince with. I appreiacte you coming out to the house and providing me with a quote in a timely manner. I also appreciate you giving me at least two days notice of the scheduled installation. Most importrant is that you showed up on the day you stated and finished the job. I was impressed with the quality of the installation. I noted that you used a carpet strecher and that to me is one of many signs of a true professional. I can respect the amount of time and work your Three-person crew spent on the job. It was invaluable to have all the large furniture carefully removed and the returned to each of the rooms. Having you haul away the old carpet and pad was appreciated, too. I am very happy with the quality and price you provided me. I would not hesitate to recomened you to anyone. Sincerly Jim Kolbe
Dr Michael Winsten 10/22/2012 2:36:50 AM
Mark is reliable, fast, professional and friendly. He fixed our flood damaged carpet at a reasonable price. We hope we don't need him again but we certainly would recommend him to anyone who needs his services;
Nancy Moore 10/21/2012 11:44:14 PM
Mark did a great job stretching our living/dining room and guest bedroom carpets. No more wrinkles! We'd recommend him to anyone who wants to have their carpets properly installed, repaired, or stretched.
Aimee Rydzak 10/13/2012 10:38:44 PM
Mark did a great job doing a patch job due to damage from my husky. He was able to come out within 24 hours of me calling him to fix the carpet. Thanks to his other reviews, it helped me choose him for the job. I am greatful he was able to fix my problem, and he was reasonably priced. Thank you Mark, we are very happy with the work you did.
Bob @ Personal Touch Carpet Care 7/11/2012 12:50:05 AM
I have been using and recommending Mark for over 20 years. He has installed carpet in my home, repaired carpet in my Mothers home and I have been on site watching his quality work. Yesterday I watched as he stretched an 'L' shaped room. The furniture was moved and replaced with care, the wrinkles were gone and the carpet was vacuumed when they were done. I highly recommend Mark and know he will live up to my recommendation every time!
Mike Lioy 6/16/2012 5:31:54 PM
Mark restretched our entire house. It had so many wrinkles it was unbelieveable. Mark and Matt were very professional and the work was excellent. Could not believe my eyes when completed. Great job
Athena Rodriguez 2/8/2012 1:42:48 AM
Very fast, very professional, very good looking. Looks like there was no damage at all. And honestly we thought it would cost more, and it ended up being very reasonable. Thank you, we really appreciate it. Will definitely recommend.
Gus & Gina Thomas 12/17/2011 11:49:05 PM
Mark re-streched our entire home. I didn't think it would be possible being that the carpet was wrinkled through the hallway and into the bedrooms. It looks great like it should have for the last two years. Just in time for our Christmas guests too. I'd definatly recommend him in the future. Thanks Again
Gus & Gina Thomas 12/17/2011 11:46:37 PM
Mark re-streched our entire home. I didn't think it would be possible being that the carpet was wrinkled through the hallway and into the bedrooms. It looks great like it should for the last two years. Just in time for Christmas guests too.
Connie Propp McMullen 9/29/2011 6:57:56 PM
We rescued a puppy who shredded part of our new Berber carpet. Mark came to our rescue and patched the area that was destroyed. I cannot believe it- There is no evidence that the damage ever existed! (No seams, etc). I would highly recommend Marks Carpet for all your flooring needs! Professional, courteous and prompt service. Thanks!
L. Hochwerth 5/20/2011 9:08:30 PM
Had Mark out on the 5/4/11. He gave us a bid on a carptet restretching and an insert. We felt confindent and comfortable that we would be happy with the end result, so he came back and completed the work a few days later, and it looked fantastic. My wife is happy and I didn't have to spend thousands on new carpet. Mark also refered us to an excellent carpet cleaner (Bob). Thanks Mark
Cindy Denomy 4/28/2011 7:45:44 PM
April 28, 2011 Thank you Mark. I have had to call someone out to fix the ripples in my carpet several times. You came out and did a great job. Not only did you fix all of the problems I pointed out but you even took the time to fix the ones that I overlooked. What a professional job. My carpet looks great!
RIck 3/27/2011 9:34:01 PM
Great job. Thanks Mark. -carpet repair and retack
Janice Tompkins 3/19/2011 6:22:40 PM
I appreciate your website and thanks for your work. What you do is truely a craft. Living room restretch and hallway bleach stain carpet patch.
Joanne Beckett 3/16/2011 4:18:40 PM
Thanks again Mark. Looks great. I'll be sure and keep your number